Telephone: 01273 774 951
Emergency: 07795 025 763
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We’re Here to Help

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At The Private Care Company, we understand that everyone can face challenges from time to time. If you’re struggling, you’re not alone — and support is always available. Your wellbeing genuinely matters to us.

We are committed to creating a supportive and open working environment where staff feel able to talk, seek help, and access confidential support when they need it.

Confidential Manager Meetings

All managers are available for confidential, one-to-one discussions about any issue that may be causing you concern — whether work-related or personal. These conversations are handled with discretion and respect, and meetings can be arranged at a time that suits you.

If you would like to talk, please contact your manager directly to arrange a confidential meeting.

Free, Confidential Counselling Support

We also provide access to a free, confidential counselling helpline for you and your immediate family members. The service is staffed by qualified counsellors who are there to listen and offer professional support.

  • 📞 Helpline: 0333 000 2082
  • 🧾 Scheme number: 506 159
  • 🕒 Available when you need support
  • 🔒 All conversations are entirely confidential

Whether you’re dealing with stress, anxiety, personal difficulties, or simply need someone to talk to, help is available.

Please remember: asking for support is a strength, and we are here to help.

 
CQC Report 2016 Brighton And Hove Adult Services Living Wage UK Home Care Association